Event Has Ended
When to Fire the Client
By Mahir Kaur
Virtual
WEDNESDAY
24
When to Fire the Client
3-4PM
JUNE
2026
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Wednesday, June 24, 2026
3:00 PM - 4:00 PM
PDT
Virtual Event
Virtual Event
Attendees
0
About this Event
Every MSP has at least one client they would never sign today. Most of them are still on the roster anyway. Keeping them feels like protecting revenue. The math usually says otherwise. Bad-fit clients generate disproportionate tickets, drag down margin, and pull your team away from the accounts that actually grow your business. On June 24, Derik Belair (AUGMENTT) and Dean Trempelas (Empath) are having the conversation most MSPs avoid: what a bad-fit client actually costs, why losing them is often cheaper than keeping them, and how to part ways without burning the relationship.