![[Virtual Event] Customer One: Leading the AI Conversation with Your Clients](/_next/image?url=https%3A%2F%2Fmspmeet.com%2Fapi%2Fmedia%2Fpublic_images%2F16be3908-c8e9-4a64-bd8d-afed49bd87c0-linkedin-import.jpg&w=3840&q=75)
By simroot
WEDNESDAY
29
[Virtual Event] Customer One: Leading the AI Conversation with Your Clients
1-2:30PM
JULY
2026
Wednesday, July 29, 2026
1:00 PM - 2:30 PM
Virtual Event
Attendees
0
Most AI client conversations go sideways the same way — the MSP talks tools while the customer wants outcomes. Renee and Katherine show how to lead a business-level discovery conversation, including a live walkthrough done both ways. You'll leave with: A discovery framework that surfaces real outcomes, not feature wish lists The customer "AI personalities" you'll meet most often, and how to adapt to each A translation guide from AI capability to business language