Full-time
Remote · Full-time
Posted Sep 29, 2026 by MSP Jobs
Intelligent Protection Management (IPM) is seeking dedicated and detailed-oriented Tier2 to join our support team. Job responsibilities include but not limited to : 1. monitor and respond to help desk tickets and Calls 2. Perform initial analysis and troubleshooting of hardware and software issues 3. Assist in setup, configuration and maintenance of user workstations, both Windows and Mac 4. Manage user accounts and permissions 5.Provide support for o365 applications . outlook, teans , etc 6. Provide support for VDI , VoIP and VPN applications 7. Most important PROVIDE EXCELLENT CUSTOMER SERVICE . Looking for someone with 3-5 years of MSP/MSSP experiences . Are you self motivated and looking for a job where you can be part of a collaborative team that will give you the tools for innovation and growth . Why IPM Competitive benefits : Medical , Dental , Vision and 401k Work Remotely Annual performance - based salary increases If you’re interested please DM me to find out more .
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