Acceptable Use Policy

MSPMeet is a professional community for Managed Service Providers. This policy sets the standards of conduct we expect from all users to keep the platform safe, respectful, and valuable for everyone.

This policy is incorporated into our Terms of Service. Violations may result in content removal, account suspension, or permanent termination.

MSPMeet is a professional networking platform. You agree to:

• Represent yourself and your company honestly in your profile and communications
• Treat other members with respect, even in disagreement
• Keep interactions relevant to the MSP industry and professional contexts
• Use your real identity — no pseudonymous or anonymous accounts

You may not post, share, or transmit content that:

• Is false, misleading, or fraudulent
• Harasses, threatens, or intimidates any person
• Is discriminatory based on race, gender, religion, nationality, sexual orientation, disability, or age
• Contains sexually explicit material
• Infringes any copyright, trademark, or other intellectual property right
• Contains malware, viruses, or malicious code
• Violates any applicable law or regulation

You may not use MSPMeet to:

• Spam — send unsolicited bulk messages or connection requests
• Scrape — harvest user data via automated tools or bots
• Impersonate — pretend to be another person, company, or MSPMeet staff
• Abuse events — create fake events, no-show after RSVP repeatedly, or use events for spam
• Circumvent security — attempt to bypass authentication, access other users' accounts, or exploit platform vulnerabilities
• Sell access — resell, transfer, or share your subscription or account credentials
• Interfere — disrupt the platform's normal operation through excessive requests, denial-of-service attacks, or similar means

If you create events on MSPMeet, you are responsible for ensuring they are legitimate, accurately described, and relevant to the MSP community. You agree not to:

• List events that are not real or have no intention of taking place
• Use event listings as a vehicle for advertising unrelated products or services
• Misrepresent venue, date, capacity, or speakers
• Collect registration fees outside of MSPMeet without disclosure

The messaging feature is for genuine professional communication between connected members. You may not use messages to send promotional content, bulk solicitations, or any content that would violate this policy.

All messages are end-to-end encrypted. However, if you report a message, the reported content may be reviewed by our trust and safety team with your consent.

If you encounter content or behaviour that violates this policy, please report it to [email protected]. We review all reports and take appropriate action, which may include content removal, warnings, or account termination.

We do not tolerate retaliation against users who report violations in good faith.

We reserve the right to remove any content and suspend or terminate any account that violates this policy, at our sole discretion and without prior notice. For serious violations (illegal content, security attacks), we may report the matter to law enforcement.

We aim to be fair and consistent. If you believe your account was actioned in error, contact [email protected] within 30 days.

Questions about this policy? Contact us at [email protected].