Templates, checklists, guides, courses and marketing material for MSPs. Open one to read it. Free for everyone.
Checklists and policies MSPs use every day
Incident playbooks, security policies, client onboarding
Posts, newsletters, lead magnets and one-pagers
Free learning from around the web, picked by MSPs
Many of these templates come from free, open source projects. Thank you to the people who wrote and shared them. Each template ends with its own source line.
MIT License, Copyright (c) 2025 HailBytes
Client onboarding and offboarding checklists, kickoff agenda, discovery questionnaire, QBR, SLA, status report, breach letters and the client incident runbook.
Creative Commons Attribution-ShareAlike 4.0 (CC BY-SA 4.0)
Security policy templates. Placeholders and framework-specific sections were edited for general use, and these adaptations are shared under the same license.
Apache License 2.0, Copyright 2018 Counteractive Security
Incident playbooks. Includes content derived from the PagerDuty Incident Response Documentation (Apache 2.0) and the CERT Societe Generale Incident Response Methodologies (CC BY 3.0). Modified for MSPMeet.
Apache License 2.0, Copyright 2016 PagerDuty, Inc.
Incident response guides, severity levels, roles and post-mortem templates. Modified for MSPMeet.
MSPMeet changed these templates for general use and added placeholders. The original projects have not endorsed MSPMeet.
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