Beyond the Horizon: Future-Focused MSP Insights

Dec 2, 2025

Peace of mind, not just backup: Crafting continuity for Microsoft 365

In this episode, N-able Head Nerd Eric Harless talks to Sales Engineer Will Linthicum about why native Microsoft 365 tools aren’t sufficient for business‑grade protection and why a dedicated backup strategy matters for MSPs and IT teams. The conversation covers the shared responsibility model, the common misconception that “Microsoft backs it all up,” and practical risks ranging from accidental deletion to insider threats and ransomware. They explore core workloads – Exchange, OneDrive, SharePoint and Teams – and unpack where advanced licencing and features (e.g., conditional access, litigatio

Nov 13, 2025

Vulnerability Management: Turning Cyber Hygiene into Business Confidence

Intro: Discover why vulnerability management is critical for cyber and business resilience — and how N-able is reinventing the process. In this episode of Head Nerd Table, Jason Murphy sits down with Jeff Green, Distinguished Product Leader for Vulnerability Management at N-able, to unpack why vulnerability management is no longer optional — it’s essential. Jeff shares insights from his experience as a CTO and MSP leader, explaining how vulnerability management underpins both cyber resilience and business continuity. The conversation explores why this discipline matters for organisations of al

Nov 5, 2025

Inside the Ransomware Economy: Why SMBs Are in the Crosshairs

Explore how ransomware became big business, why SMBs are most at risk, and practical steps to boost cyber resilience in this expert-led deep dive. In this episode of Beyond the Horizon, host Pete Roythorne sits down with Kevin O’Connor, Director of Threat Research at N-able, to explore the shifting landscape of ransomware. What began as opportunistic attacks has evolved into a sophisticated business model, and SMBs are now the most attractive targets. Kevin shares insights from years in cybersecurity – including stints at the NSA and CrowdStrike – on why attackers are scaling down to smaller b

Oct 23, 2025

AI vs Cybercrime: How Generative Tech is Changing the Cybersecurity Landscape

In this episode, we dive deep into the intersection of artificial intelligence and cybersecurity with two industry veterans: Nicole Reineke, Senior Distinguished Product Leader and AI strategist, and Will Ledesma Director of N-able’s MDR team. Together, they explore how generative AI is transforming phishing attacks, why trust remains the ultimate defence, and what organisations can do to stay ahead of increasingly sophisticated threats. From nostalgic tales of Nigerian Prince scams to today’s AI-generated phishing emails, this conversation uncovers the alarming ease with which attackers explo

Sep 17, 2025

Cloud Security Realities MSPs Can’t Ignore

In this episode of Beyond the Horizon, N-able Head Nerd Joe Ferla sits down with Lewis Pope, Head Security and Compliance Nerd, to unpack the evolving landscape of cloud security for MSPs. As MSPs shift from physical environments to cloud-first operations, Lewis shares hard-earned insights on what it takes to secure cloud workloads, manage identity, and navigate the growing complexity of cloud infrastructure. From practical best practices to the business realities of outsourcing, this episode is a must-listen for MSPs looking to stay competitive, secure, and scalable in a post-COVID world. Lew

Sep 3, 2025

Cove Up Your Stack – One Platform to Rule MSP Backup

In this episode, Head Nerd Stefanie Hammond sits down with N-able Growth Strategist David Tapiero to unpack the real-world challenges MSPs face today—from tool sprawl and outdated backup strategies to rising costs and low margins. You’ll discover how adopting a cloud-first solution like Cove can help MSPs streamline operations, boost profitability, and build cyber resilience. Key Topics Covered: Tool Sprawl & Standardisation: Why too many tools are hurting MSP efficiency—and how Cove simplifies the stack.Outdated Backup Strategies: The risks of legacy systems in today’s threat landscape.Cove’s

Jul 24, 2025

Unlocking the Real MSP Value in Microsoft 365

In this insightful episode, we dive deep into the real-world challenges and opportunities facing MSPs working with Microsoft 365 and related Microsoft technologies. N-able Head Nerd Joe Ferla is joined by Ben Lee, the latest to the Head Nerd team who is a seasoned Microsoft consultant with decades of experience in unified communications, Teams, Intune, and Microsoft Co-pilot. During the conversation Joe and Ben discuss the challenges MSPs and SMEs face when implement Microsoft’s powerful but often complex ecosystem. They tackle everything from the lack of guidance around tool usage, to common

Jul 10, 2025

Why Your Cloud Sales Pitch Is Failing (And How to Fix It)

N-able Head Nerd Joe Ferla sits down with Stefanie Hammond, Head Sales & Marketing Nerd, to explore how MSPs can reposition, price, and bundle their services in the cloud era—without leaning on tech jargon. This episode is a sales masterclass for MSPs navigating the shifting SaaS and cybersecurity landscape. In this episode… In the first episode of N-able’s Cloud Podcast Series, Joe Ferla kicks things off by addressing a common challenge MSPs face—not with the tech itself, but with how to sell it. To explore this further, he brings in Stefanie Hammond, N-able's Head Sales and Marketing Nerd, t

Jun 25, 2025

Fear, Firewalls, and Fast Breakouts—Inside Today’s Threat Landscape

In this episode of Beyond the Horizon, hosts Hilda Colon and Will Ledesma unpack the latest findings from the State of the SOC report. Drawing on decades of frontline cybersecurity experience, they explore the evolving threat landscape—from the unrelenting rise of ransomware to the growing complexity of cloud-based attacks. The conversation dives deep into the data: 500,000 alerts in just three months, 83,000 escalations, and a staggering 8-minute breakout time for some threats. They also examine the human side of cybersecurity, and how emotional responses, fear-based tactics, and organization

Jun 12, 2025

Decoding CMMC: What You Need to Know Now to Stay Compliant and Competitive

After 15 years of development and delays, CMMC has transitioned from regulatory uncertainty to enforceable reality. This comprehensive compliance framework now carries the full weight of federal law, creating both significant challenges and substantial opportunities for organizations in the defense supply chain. The numbers tell a compelling story: 80,000 companies need certification with only 337 qualified assessors available to handle the workload. Real assessments are underway, producing mixed results as companies navigate the rigorous requirements. While some organizations are discovering

May 28, 2025

MSPs at a Crossroads: Growth, Cybersecurity, and the Road Ahead

In this episode of the Beyond the Horizon Podcast, Pete Roythorne is joined by N-able’s Sales and Marketing Head Nerd Stefanie Hammond to explore some of the key challenges MSPs are facing today, how these differ across company sizes, and what strategies are proving most effective for growth. Stefanie brings valuable insight into how operational maturity impacts everything from sales and staffing to go-to-market strategies and cybersecurity offerings. The episode dives deep into how small, medium, and large MSPs are adapting — and what could be holding some back. For anyone wanting to learn mo

May 15, 2025

The AI Landscape for MSPs – Managing Governance, Compliance, and Cyber Threats

In this episode of the Beyond the Horizon podcast, Pete Roythorne sits down with Nicole Reineke, Senior Director of AI Strategy at N-able, to explore the fast-changing world of AI and its impact on managed service providers (MSPs). From the weaponization of AI in cybersecurity to the critical role of data governance and ethical compliance, this conversation delves deep into both the potential and peril of emerging AI technologies. Nicole brings a wealth of experience and insight, breaking down how MSPs can better prepare for the future of AI by adopting responsible governance frameworks, under

May 2, 2025

Business Learnings from the UK’s M&S and Co-op Hacks

In this special edition of Beyond the Horizon podcast, head security expert Lewis Pope takes a deep dive into recent high-profile cyberattacks in the UK — particularly those affecting Co-op and M&S. He analyzes what happened, who's behind the incidents, and what businesses can learn from these attacks to bolster their own cyber resilience. Key Topics Covered: Rapid Incident Response: Insights into how swiftly Co-op reacted, with prepared public statements almost immediately after the breach.The M&S Cyberattack: Discussion on whether exploited vulnerabilities were previously known and patchable

Apr 30, 2025

Evolving MSP Go-to-Market Strategies

In this week’s Beyond the Horizons podcast, N-able’s VP of Partner Experience, David Weeks, explores how go-to-market strategies are shifting for Managed Service Providers MSPs. As MSPs grow past the $10 million revenue mark, many are embracing white-labeling and third-party services to scale faster and meet client demands with specialized expertise. David outlines the critical differences between co-managed and co-partnered service models and explains how MSPs can strategically evolve their business by forming deeper partnerships with clients — even earning seats at board meetings. He discuss

Apr 22, 2025

March 2025 Security News and Microsoft Patch Tuesday Update

In this month’s cybersecurity news breakdown, Head Security Nerd Lewis Pope offers a critical overview of current threat activity, nation-state actor updates, and essential guidance for IT professionals and MSPs. This episode also includes a comprehensive look at March’s Microsoft Patch Tuesday and highlights several vulnerabilities and advisories that demand immediate attention. In This Podcast, You Will Learn: How Silk Typhoon is shifting to target cloud environments and MSP supply chainsWhy low-tech attacks like QR-code-based mail extortion are bypassing traditional controlsThe security ris

Apr 15, 2025

Beyond the Horizon – Backup Gets Smart

In this behind-the-scenes conversation from Empower 2025 in Berlin, your hosts catch up with Stefan to unpack what's new and what’s next for cloud-based data protection, automation, and AI in the MSP space. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter. Whether you're navigating cloud migrations, looking for ways to simplify invoicing, or just curious about the future of SaaS protection — this quick but impactful episode has yo

Apr 9, 2025

Day 2 of Empower Berlin with David Weeks & Paul Kelly

David Weeks, Paul Kelly, and Pete Roythorne reflect on the highlights and key takeaways from the final day of Empower Berlin. Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the

Apr 9, 2025

David Weeks & Paul Kelly Recap Day One of Empower Berlin

David Weeks & Paul Kelly recap day one of Empower Berlin with host Pete Roythorne. Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect t

Mar 13, 2025

Beyond the Horizon: Introducing the 2025 MSP Horizons Report

In this episode, Stefanie Hammond, Head Sales and Marketing Nerd at N-able, and Jeff Nelson, Chief Marketing Officer at N-able, discuss the insights from the latest MSP Horizons, and its implications for Managed Service Providers (MSPs). The 2025 MSP Horizons Report provides valuable insights and practical examples to help MSPs navigate the evolving landscape and achieve success. DOWNLOAD YOUR COPY HERE: https://www.n-able.com/resources/msp-horizons-report-2025 Stefanie and Jeff’s discussion looks at the following topics: · Nearly half of the surveyed MSPs expect more than 20% growth in manage

Mar 6, 2025

Beyond the Horizon – Windows 11 24H2 Installs Issue, Exploited Outlook Remote Code Execution Vulnerability, and more

In this month’s security update, N-able Head Nerd Lewis Pope covers a major Windows 11 installation bug, a newly exploited Outlook vulnerability, law enforcement crackdowns on cybercriminals, and the latest patching priorities. NOTE: The Cybersecurity News Review is taken from Lewis’s Monthly Security Office Hours. Office Hours are open to everyone including non-N-able customers, just click this link to register. If you would like find out more about this this or any of the other N-able Head Nerd Office Hours click this link. Here’s what’s included in this episode in detail… 1. Windows 11 24H2